Privacy Policy

Effective Date: June 9, 2025

At RO Customer Support, your privacy matters to us. Whether you’re booking a service or just browsing, we want you to feel confident and secure while using our website.


1. What Information We Collect

We collect two types of information:

  • What you share with us: Like your name, phone number, address, or service request when you fill out a form or call us.

  • What we collect automatically: Like your IP address, the device you’re using, and how you interact with our site (this helps us improve your experience).


2. How We Use Your Info

We use your information to:

  • Provide and schedule your service (installation, maintenance, etc.)

  • Keep in touch about your booking

  • Improve our website and support experience

  • Occasionally send special offers or service updates (only if you agree)

We never sell your data to anyone. Ever.


3. Cookies (Not the Tasty Kind)

We use small digital “cookies” to remember your preferences and understand how you use our site. You can turn them off anytime in your browser settings.


4. Who We Share With

Sometimes, we may share your info with:

  • Our trusted service partners or technicians to fulfill your request

  • Legal authorities if we’re ever required to (like in fraud or safety issues)


5. Your Rights

You’re in control. At any time, you can:

  • Ask what information we have about you

  • Correct or update it

  • Ask us to delete it

  • Opt out of marketing messages

Just reach out—we’ll help right away.


6. How We Keep It Safe

We use trusted security tools and best practices to protect your data. While no system is 100% perfect, we do everything we can to keep your information secure.


7. Kids’ Privacy

We don’t knowingly collect information from anyone under 13 years of age. If we learn that we have, we’ll delete it immediately.


8. Changes to This Policy

We might update this policy if things change. We’ll always keep this page up to date, so feel free to check back anytime.


9. Have Questions? Talk to Us!

We’re here to help. If you have questions about your data or this policy, contact us anytime:

📧 Email: Lifepureg@gmail.com
📞 Phone: 1800 5691177
📍 Location: Bangalore, India


Thank you for trusting RO Customer Support.
We’re committed to keeping your experience safe, simple, and secure.